Privacy Policy

1. Overview

Post Controller ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-platform store management system.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We collect information that directly identifies you when you:

• Create an account or sign up for our services
• Contact us for support or inquiries
• Subscribe to our newsletters or marketing communications
• Participate in surveys, contests, or promotional activities

This may include:

• Name and contact information (email, phone, address)
• Business information (company name, industry, store details)
• Account credentials and authentication data
• Payment information (processed securely by third-party providers)

2.2 Business Data

When you use our platform, we collect and store:

• Store and location information
• Staff member details and permissions
• Transaction and sales data
• Inventory and product information
• Customer interaction records
• Analytics and reporting data

2.3 Technical Information

We automatically collect technical data including:

• Device information (type, operating system, browser)
• IP address and location data
• Usage patterns and feature interactions
• Log files and error reports
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Provide, operate, and maintain our services
• Process transactions and manage your account
• Enable communication between team members
• Generate reports and analytics for your business

3.2 Communication

• Send service-related notifications and updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Notify you about changes to our services or policies

3.3 Improvement and Development

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Troubleshoot technical issues and bugs
• Ensure security and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Email delivery and communications
• Analytics and performance monitoring
• Customer support tools

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security threats
• Protect the safety of our users

5. Data Security

We implement comprehensive security measures to protect your information:

5.1 Technical Safeguards

• End-to-end encryption for data transmission
• AES-256 encryption for data at rest
• Multi-factor authentication
• Regular security audits and penetration testing
• Intrusion detection and prevention systems

5.2 Organizational Measures

• Employee background checks and training
• Access controls and permission management
• Regular security policy updates
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request access to your personal information
• Request a copy of your data in a portable format

7.2 Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal information

7.3 Control and Consent

• Withdraw consent for processing
• Object to certain types of processing
• Restrict processing of your information
• Opt out of marketing communications

To exercise these rights, please contact us at info@postcontroller.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate and secure your sessions
• Analyze usage patterns and performance
• Provide personalized content and features

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit functionality.

9. Third-Party Services

Our platform integrates with various third-party services. When you connect these services, their respective privacy policies apply to the information they collect and process. We recommend reviewing their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

11. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: